Nalini Kumari

I am passionate about learning and growing in the particular Process. I have interest in Quality management, Lean manufacturing, and the various other Industrial engineering process.

Juran Trilogy – A managerial ideology adopted by companies to ensure the needs of customer

The company makes a product for the customer or offer services to the customer, but what if the customer is not happy? Will the company still grow in the market? The straight answer is “NO”. A customer is someone who decides the brand value for a company. For the company to adapt to the situation

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